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Licensing Support

Licensing Support 

All AI MAXTools products use PTC's CoCreate ME License Server (MEls) technology to ensure licensing compliance.  

When Product licenses are purchased, the requested number of licenses are provided.  These licenses allow the requested number of users to run the software concurrently.  Once this number of users is reached, the MEls system will not allow any new licenses to be granted until one of the active licenses is returned i.e. the person using it exits their CoCreate Modeling session or deactivates their license(s).

If you receive a message that there is no license available for a function or module, this means that at least one of the following has occurred:

  • No license for the selected module has been purchased
  • All available licenses for the selected module are currently in use
  • License period for the selected module has expired
  • The network connection to the license server machine has been broken
  • The MEls software on the license server machine is not functioning correctly.

If you receive a message that unauthorized licensing modifications have been detected, you will need to restart your CoCreate Modeling session.  This message only occurs if an application on your system tries to bypass or otherwise circumvent the MEls licensing system.